Adam Kosecki

Latchel is a property maintenance automation platform that handles the entire lifecycle of a maintenance request, including intake, diagnostics, contractor sourcing, scheduling, payment processing, and communications. It frees property managers from the labor-intensive task of coordinating repairs between tenants, contractors, and property owners.

As the company’s first technical hire, I was in a position to provide daily impact for the organization. I formed a strong relationship with the product team, led the engineers, and architected our biggest solutions, including:

• An AI powered maintenance request intake process that simplified request submission from a 10 step diagnostic process to a single form input, reducing submission time from minutes to seconds. The solution increased problem identification accuracy and eliminated junk requests.
• Automated, prioritized contractor queue to dispatch work offers. The solution eliminated redundant, error-prone human operations while providing more predictable SLAs.
• Pivoted the product focus to offer an integrated experience, allowing our software partners to embed our contractor sourcing application into their own property management software, within minutes. The solution provided a seamless experience for their customers; allowing them to create and manage maintenance coordination without leaving their app.

SpotMii was created to provide fitness consumers a way to discover new and exciting fitness facilities, and streamline the payment and check-in process for individuals that frequent multiple gyms. Users could purchase single-use passes for drop-in access and scheduled classes. Payments and scheduling were handled in-app.

As a co-founder of SpotMii, I successfully designed, built, and deployed demonstrative beta versions of our apps that enabled us to secure an angel round of funding. We completed and launched the product in early 2019.

• Geo-located, on-demand, two-sided marketplace consisting of discrete consumer and affiliate apps.
• Single codebase SPA/JS app deployed to iOS App Store and Android/Google Play via Cordova.
• Three apps built and deployed: Consumer facing app, affiliate app for gym owners, and an intranet for internal moderation.
• Ember.js SPA design & implementation
• PHP/Phalcon API design & implementation
• MySQL DBA
• AWS infrastructure

I designed and built MogulMind: an Ember.js SPA that provided insight into real estate investments, helping to calculate ROI for flips and rentals, enabling users to make better investment decisions. MogulMind was a first-to-market web app providing traditional real estate investment calculations for the modern world, and proprietary investment advice through AI.

• As the founder's first partner, I took MogulMind from napkin idea to launch and customer acquisition. I was the root of anything technical or design related.
• SPA: Ember.js design & implementation
• REST API: PHP/Phalcon/MySQL design & implementation
• Marketing website design & implementation
• AWS infrastructure

Transitioned Clear Software, a no-code SAP integration solution, from an on-premise, single-user solution to a multi-tenant, SaaS, cloud application. Evangelized best practices and modern development techniques. Clear went on to be acquired by Microsoft.

* HelpSystems acquired Network Automation (below)

Developed and deployed an HTML5, mobile-first invoicing application in PHP/AngularJS/MySql to facilitate an end-to-end process for online ordering and payments. The application included a robust API allowing it to integrate with multiple, disparate back-end legacy systems.

Implemented ETL processes to migrate and synchronize data between HelpSystems and Network Automation servers throughout the acquisition process.

Created entire public web entity for company (no longer online as of 2019), including all visual design elements, technological decisions (language/framework/server), coding, SEO decisions, optimization for user experience & retention, and… everything else:

• Lead on-borading.
• Built a homegrown shopping cart system: processed every purchase/transaction made through the company. Responsible not only for collecting payment, but issuing products and licenses to customers.
• Built a homegrown Customer Resource Center: video tutorials, knowledge-base articles, product version history, etc. Included an internal CMS for resource center.
• Built a homegrown, drag-n-drop html email creation tool for our newsletters (mailchimp before mailchimp). Integrated with our blog, etc. to easily drag-n-drop existing articles to create an HTML newsletter. Included mass-mailing system and managed subscribers.
• Built a homegrown support ticketing system.
• Built a homegrown Channel/Partner Portal: an application to provide sales collateral, news, lead registration, etc for resellers/VARs/strategic partners.
• Built our homegrown customer account application (address info, license keys, product maintenance subscriptions, etc).
• Marketing and pre-sales content: press releases, news, case studies, blog.

Served as company DBA, implementing best practices including full normalization of existing MS SQL database. Wrote and revised countless queries, views, and stored procedures for various organizational departments.

Inherited, managed, enhanced, and enriched existing (homegrown) corporate CRM.